110 W. New York Ave.
DeLand, FL 32720
Two Florida Hospitals Partner With Walgreens to Offer Patients Bedside Prescription Delivery
posted Apr 8, 2013 - 4:29:36pm
Florida Hospital Flagler in Palm Coast and Florida Hospital Fish Memorial in Orange City have both partnered with Walgreens to provide a free bedside prescription delivery for patients being discharged home.
The new program allows patients that are being discharged to have their prescriptions delivered to their bedside, before they leave the hospital.
“Typically, patients are discharged with prescriptions that need to be filled for their at-home care. This means the caregiver must either delay taking the patient home immediately after discharge so that they can make a trip to the drugstore to fill the prescriptions, or they can take the patient home directly after discharge and then leave them there to go to the drugstore,” said James Baker, Florida Hospital Flagler Director of Patient Experience. “Understandably, this is quite inconvenient for both the caregiver and the patient. Leaving the hospital with the prescriptions already filled is much more convenient, safer and keeps the patients best interest in mind.”
The hours for the free delivery program are Monday through Friday, 10 a.m. to 6 p.m. However, if the patient does not want to wait on their prescription to be delivered during these hours, or the delivery is needed after hours, there is an additional service called “Prompt Pick-up”. Walgreens will expedite the filling of the prescriptions so the patient may utilize their drive through window to pick up their prescriptions.
Most importantly, the patients who choose to utilize either prescription fulfillment option are provided additional education about their new medications at the time of discharge, and again within 48 to 72 hours of discharge.
“This is a service we are pleased to offer our patients who choose to participate in this new program,” said Jennifer Shull, Florida Hospital Fish Memorial Vice President/Chief Nursing Officer. “With this additional resource, we hope to see a higher medication compliance with our patients.”
In addition to the above service, the Walgreens pharmacist will place a follow up call to the patient 48 hours post discharge to answer questions about the medication and provide patient education.
This service comes on the heels of Florida Hospital DeLand’s recent partnership with the Walgreens Pharmacy at 100 E. International Speedway Blvd. in DeLand.
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