Cyber crash in Orange City DMV office

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Cyber crash in Orange City DMV office
<strong>THE TAX MAN COMETH</strong> — Addressing the Volusia County Council, Tax Collector-elect Will Roberts promises he and his new office will offer “excellent customer service” and transparency in all of its dealings. Roberts, who took office Jan. 5 2021, heads up a staff of 70 people in DeLand and branch offices elsewhere in the county. BEACON PHOTO/AL EVERSON

Computers and the workers in front of them are now back in service at the Florida Department of Motor Vehicles office in Orange City, following a cyber outage earlier today.

“We notified the State at 7:45 this morning,” Holly Smith, the spokeswoman for the Volusia County Tax Collector’s Office, told The Beacon. “The issue is on their end. This is their network.”

Computer access was restored about 1:30 p.m., she added.

The county Tax Collector’s Office assumed control of the Orange City DMV branch last fall, when Tax Collector Will Roberts extended his agency’s services to include issuing drivers’ licenses and handling auto tag and title transactions.

People seeking to renew their drivers’ licenses or register their vehicles were stalled at the Orange City DMV office, because of the computer-network failure.

“This is not unusual,” Smith said, noting she had learned of a similar computer problem in Seminole County.

The Orange City DMV office is the only such office In Volusia County that experienced a computer failure earlier today.

The Beacon queried the Florida DMV in Tallahassee regarding the cause and extent of the computer-network problem, but thus far, no new answers or information have been forthcoming.

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